1. Introduction

At JuztExplore ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect several types of information from and about users of our website, including:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Name, postal address, email address, telephone number
• Date of birth, gender, nationality, passport details (for booking purposes)
• Payment information (credit card details, billing address)
• Travel preferences and special requirements (including dietary and accessibility needs)
• Details of your interactions with our customer service team

2.2 Non-Personal Information

We also collect non-personal information that does not directly identify you, such as:

• Browser type, version, and language
• Operating system and device information
• IP address and access times
• Pages viewed and links clicked within our website
• Referring websites, search engines, and search terms used to find our site

3. How We Collect Information

We collect information in the following ways:

3.1 Direct Collection

Information you provide to us directly when you:

• Fill out forms on our website (such as booking inquiries, contact forms, etc.)
• Register for an account or subscribe to our newsletters
• Make a booking or purchase through our website
• Communicate with us via phone, email, or social media
• Participate in surveys, contests, or promotions

3.2 Automatic Collection

Information collected automatically through:

• Cookies and similar tracking technologies
• Web beacons and analytics tools
• Log files and server logs

3.3 Third-Party Sources

We may also receive information about you from:

• Business partners (such as airlines, hotels, and other travel service providers)
• Social media platforms (if you interact with us through social media)
• Public databases and government sources for identity verification

4. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your travel bookings and requests
• Verify your identity and process payments
• Communicate with you about your bookings, inquiries, and account
• Provide customer support and address any issues or complaints
• Personalize your experience and deliver relevant content and offers
• Improve our website, products, and services
• Send promotional emails about new products, special offers, or other information we think you may find interesting
• Conduct research and analysis to better understand our customers
• Comply with legal obligations and enforce our terms of service
• Protect against, identify, and prevent fraud and other illegal activities

5. Information Sharing and Disclosure

We may share your personal information with:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Travel suppliers (airlines, hotels, car rental companies, tour operators, etc.)
• Payment processors and financial institutions
• Customer service providers
• Marketing and advertising partners
• IT and system administration providers
• Analytics and search engine providers

5.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

5.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.4 Protection of Rights

We may disclose your information to protect and defend the rights, property, or safety of JuztExplore, our customers, or others.

6. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing of your personal information
• Data portability
• Objection to processing of your personal information
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of any site you visit.

10. Children's Privacy

Our services are not intended for use by children under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: juztexplore@gmail.com
• By phone: +91 93838373827
• By mail: JuztExplore Travels Pvt. Ltd., 404, Skyline Arcade, MG Road, Bangalore - 560001, Karnataka, India